Privacy Policy

1. Information We Collect

In the past 12 months, we have collected the following categories of personal information:

• Identifiers: Name, email address, username, IP address
• Commercial Information: Subscription history, payment information (via Stripe)
• Internet Activity: Browsing history, search queries, AI chat logs, map interactions
• Geolocation Data: Approximate location based on IP address (city/region, not GPS)

2. How We Use Information

We use your personal information to:

• Provide and operate the Service
• Process subscriptions and payments
• Send transactional emails (account confirmations, receipts)
• Improve the Service through analytics
• Detect fraud and prevent abuse
• Comply with legal obligations (CCPA requests, tax reporting)

3. How We Share Information

We share your personal information with:

• Service Providers: AWS (hosting), Supabase (database), Stripe (payments), Google Analytics
• Advertising Partners: Google Ads, Facebook Pixel, LinkedIn Insight Tag (opt-out available)
• Legal Authorities: When required by law or legal process

4. Do We Sell Your Personal Information?

YES - Under CCPA, "selling" includes sharing data for advertising purposes.

We may "sell" or "share" personal information through:

• Advertising cookies (Google Ads, Facebook Pixel, LinkedIn) that track browsing behavior
• Anonymized market insights shared with real estate professionals

✓ YOU HAVE THE RIGHT TO OPT-OUT: Do Not Sell My Personal Information

5. Data Retention

We retain your personal information as follows:

• Account information: Until deletion + 30 days
• Payment records: 7 years (tax compliance)
• Analytics data: 26 months (Google Analytics default)
• AI chat logs: 90 days (unless saved to a property)

6. Cookies and Tracking

We use the following types of cookies:

• Essential: Authentication, security (always on)
• Analytics: Google Analytics (opt-out available)
• Advertising: Facebook Pixel, LinkedIn (opt-out available)

See our Cookie Policy for details.

7. Your Privacy Rights (California Residents)

California residents have the following rights under CCPA:

• Right to Know: Request disclosure of personal information collected
• Right to Delete: Request deletion of your personal information
• Right to Opt-Out: Stop us from selling/sharing your information
• Right to Correct: Request correction of inaccurate information
• Right to Non-Discrimination: We won't penalize you for exercising your rights

How to Exercise Your Rights:
• Do Not Sell My Personal Information
• Email: privacy@munimind.com
• Response Time: 45 days

8. Security

We implement industry-standard security measures:

• Encryption in transit (TLS/HTTPS)
• Encryption at rest (database encryption)
• Password hashing (bcrypt with salt)
• Access controls (restricted to authorized personnel)

However, no system is 100% secure. You use the Service at your own risk.

9. Contact Us

For privacy questions or to exercise your rights:
Email: privacy@munimind.com
Do Not Sell: munimind.com/do-not-sell